Secure user access
Single sign-on (SSO) and multi-factor authentication (MFA) are supported. Default policy enforces 10-character passwords with mixed case, numbers, and symbols — and complexity rules are configurable to your requirements.
Enhanced data security
Tenant-specific data access via auditable, programmatic account rules. Role-based access control (administrative, contributory, read-only) ensures only authorized users see sensitive information. Regular vulnerability scans and penetration testing reinforce the perimeter.
Robust data management
Data can enter SRP products via user entry, SFTP file exchange, or API. All endpoints operate over HTTPS/SSL; data is encrypted at rest using Google Cloud encryption policies.
Reliable backups & storage
Nightly backups are retained for at least five years and stored across more than 10 Google Cloud data centers. JSON or CSV exports of all customer data are available on request.
24/7 system monitoring
SRP products run with 24/7 availability monitoring across front-end and back-end services. We guarantee 99.9% uptime and a 24-hour response window for reported issues.
Hosting confidence
Primary systems are hosted on Google Cloud, running across multiple data centers in the continental United States with automatic failover. We recommend Google Chrome or Microsoft Edge for the best experience.